Please enter your email address
Before we start
Are you concerned about spyware or hacking? Do you think your device may have been compromised? Before you continue with this tool, visit the following websites for advice and information on virus & spyware prevention. Before removal we advise that you document any evidence and seek advice from an IT specialist.
Get Safe Online -
CyberHelpline -
If you need to leave quickly
You'll notice the "Exit site" button in the top right. Press this and your browser will be directed to the BBC immediately.
Language Selection
Please select your language from the dropdown below
Let's get started