Please enter your email address
CLOSE

Welcome

QUICK
EXIT

Before we start

Are you concerned about spyware or hacking? Do you think your device may have been compromised? Before you continue with this tool, visit the following websites for advice and information on virus & spyware prevention. Before removal we advise that you document any evidence and seek advice from an IT specialist.
Get Safe Online - getsafeonline.org
CyberHelpline - thecyberhelpline.com

If you need to leave quickly

You'll notice the Quick Exit button in the top right. Press this and your browser will be directed to the BBC immediately.
Let's get started