Before we start
Are you concerned about spyware or hacking? Do you think your device may have been compromised? Before you continue with this tool, visit the following websites for advice and information on virus & spyware prevention. Before removal we advise that you document any evidence and seek advice from an IT specialist.
If you need to leave quickly
You'll notice the Quick Exit button in the top right. Press this and your browser will be directed to the BBC immediately.